Job Description 

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The Content Manager is here to organize information, documentation & assets so that anyone working on the project can browse & access it easily. You will ensure key content is written & up to date for everyone on the project. The content manager will also rely on content management standards & best practices within Ubisoft.

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Responsibilities 

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What does it mean to be a Content Manager at Red Storm?

  • Gathering team requirements regarding content & features needed on the project
  • Identifying & organizing key content within the production. Ensure this content is formalized, structured, shared & accurate
  • Define information architectures, taxonomies and metadata strategies (frameworks for grouping and tagging content);
  • Defining the governance (access rights, workflows, archiving policy, etc.) and ensure it is respected and it is applied by all teams on the project
  • Providing content templates in order to accompany users in their content creation process
  • Enriching content with metadata & tags to improve content findability on the production
  • Defining workflows to ensure content is always enriched by the right experts at the right time
  • Archiving & cleaning content on an ongoing-basis in order to keep the workspace used & useful
  • Relying on user feedback, statistics and benchmark in order to improve the workspace and the way content is organized.
  • Supporting teams on a daily basis to manage more efficiently their content to improve collaboration & communication
  • Training people on how to create, manage & access content
  • Accompany newcomers in their content onboarding
  • Relaying on the production to share useful content outside the project (KC, Portfolio) & reuse resources coming from other projects
  • Evangelize content management best practices and support the evolution of content management ambassadors within the team.
  • Prepare and facilitate content workshops with clients, stakeholders or/and end users;

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Qualifications

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Relevant Experience:
  • Minimum 2 years of experience in content or information management

Skills and Knowledge:

  • Knowledge of content management concepts and best practices
  • Ability to balance strategic vision and tactical to-dos
  • Detail oriented, self-starter (autonomous)
  • Strong communication and presentation skills
  • Strong organizational skills
  • Experience working in fast-paced/agile environments
  • Familiarity with SharePoint and Confluence a plus
  • Experience with leading change management process a plus
  • Be an excellent communicator and excel at building collaborative relationships.
  • Be capable of inspiring and motivating a team.
  • Ability to collaborate and communicate effectively with different departments and team cultures.
  • Ability to manage and lead the employees regardless their experience in the company.

Education

  • A bachelors or masters degree in Information Science, Journalism, Technical writing or Communications preferred
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Additional Information

All your information will be kept confidential according to EEO guidelines.